Care instructions & guarantee
925 - silver jewelry
To enjoy your jewelry for longer, please note the following key points:
Storage:
Make sure that your jewelry is stored as airtight as possible (if possible not in the bathroom in an open dish)
It is best to store the jewelry in a special jewelry box
The jewelry box partially protects against oxidation
Putting on and taking off:
Always put on your jewelry after you have finished styling.
The jewelry reacts to chemical and mechanical influences, so the following applies:
- Take off your jewelry before going to sleep
- clean the jewelry with the care product designed for the respective material
- Your jewelry doesn't feel comfortable in the shower, in the swimming pool or by the sea
guarantee
We only accept a complaint under the following conditions: (It should be noted that no complaints will be accepted if the jewelry is discolored. Since we cannot control how the customer handles the jewelry, in most cases we only accept the complaint if the problem exists on the day of delivery and the Customer contacts us immediately by email.)
- Damaged goods due to shipping (contact us by email immediately upon receipt of the goods)
- If zirconia stones are missing (contact us by email immediately upon receipt of the goods)
- If there are problems opening or closing the earrings (contact us by email immediately upon receipt of the goods)
- Defective clasps on necklaces or bracelets (contact us by email immediately upon receipt of the goods)
- Damage to the goods due to the transport of the shipping provider (contact us by email immediately upon receipt of the goods)
You can send us your complaint by email with proof in the form of pictures to Info@mein-modeschmuck.de .